James Hall, the founder of the company, has been working passionately in the lettings sector of the property industry for the last 14 years and has been employed by several different companies along the way, from small independents to large corporates. James’s experience was that a lot of these companies increasingly required their staff to place the drive for profit above the provision of a good service, and this led to customer complaints and poor performance. During his time working for some of these companies, however, he has proved that if you concentrate on giving customers the service they expect at a reasonable cost, the business will be much more likely to succeed than those that are solely profit driven.
The company intends to set the standard for professional conduct and levels of service, making the process of selecting a letting agent an easy decision. James Edward Lettings already offers the highest standards of security for clients being a member of the Association of Residential Lettings Agents (ARLA), and The Property Redress Scheme. Both these organisations require a proven level of competency and membership guarantees landlords and tenants that all money held by the agency is fully protected.
We are located right in the middle of North London which is where most of the properties we let and manage are situated.
Whilst we may not be just around the corner from your property, we guarantee we will be able to service it as if we were. Our aim is to comprehensively care for the needs of our landlords and tenants so our general rule of thumb, so as to offer the best and most effective service, is that we travel up to around 30 minutes from our office. This means that we are not entirely limited to North London and do cover other areas too, so if you have a property that needs letting and you’re not sure if it falls into our area, or you like the sound of what we do and how we do it, then please do call or email and we’ll be delighted to advise accordingly.
We’re open later so you can see or speak to us whenever you like: during the day, after work or at the weekend, you’re welcome any time. We’re around out of hours too, to suit your busy lifestyle. From evening viewings and valuations to simply being available on our direct mobile numbers, email and instant messaging (particularly popular for our overseas clients). If we can get back to you before morning, we will.Contact Us