In this section we have included common property maintenance queries made by tenants. This is for general information and any queries should be directed to your property manager.
The videos are supplied courtesy of suppliers such as British Gas but any call-outs should be referred to your property manager as the landlord may have a home-care package through a specific supplier.
To view in "full screen" mode simply click the rectangle icon in the bottom right of the screenshot next to the You Tube logo.
Tony Jones, a British Gas engineer, explains how to bleed a radiator if you are experiencing cold spots.
Energy Savings Trust explains how best to heat your home and save energy with storage heaters.
Tony Jones, a British Gas engineer shows you how to check your boiler's water pressure should you lose heat or hot water.
Resetting trip switches on your fuse box.
How to fit, maintain and test smoke alarms.
Controlling condensation and mould growth in residential property.
Tony Jones, a British Gas engineer, explains how to use thermostatic radiator valves.
Tony Jones, a British Gas engineer shows you simple steps to check if you have a fault.
How to change batteries in a wireless thermostat to adjust heating timers and temperature.
Tips and advice on keeping your home safe and secure from intruders.
How to locate and read your water meter.
The Tenancy Deposit Scheme presents advice on how to not loose your deposit.
If these videos or guides are unable to help please remember to let your property manager know what you have checked should you need them to organise an engineer visit.
View our full list of tenant services here