Testimonials

Testimonials

At James Edward Lettings, we are determined to offer the highest levels of service with an honest and transparent approach.

Here is what some of our clients have to say.

We were looking for a special property to rent due to a professional move and James showed us around a property that ticked most of our boxes. James was very friendly and personable from Day 1, very knowledgeable about the property we were interested in and obviously knew instinctively whether the landlord-tenant relationship would work well. Throughout the process we have never been disappointed: James demonstrated the highest level of professionalism, responding quickly to our queries, and to our delight his firm is using very slick online systems and electronic signature facilities which have made the whole administrative process of renting seamless... all this without ever losing the personal touch through direct personalised email communication and feedback! We would highly recommend James Edward Lettings, best experience we've ever had so far with a letting agent!!!

Jerome - Tenant, Oxford, OX1

James Edward Lettings is a breath of fresh air compared to other agencies. James and Ana genuinely care about making sure the tenant and the landlord are both happy, and they work very hard to make sure everything runs smoothly. They are very nice people and I would highly recommend their service.

Lidia - Tenant, Highbury, N5

We have recently moved the letting/management of our flat to James Edward Lettings and are so pleased and impressed with the professional service provided by James.  He is very proactive and responds immediately to any queries.  He has an excellent support team of tradesmen that can sort out any issues/problems straightaway.  On a personal level James is a delight to do business with.  We cannot recommend him more highly.

Patricia - Landlord, Finsbury Park, N4

I can't recommend JE Lettings highly enough. Personable, empathetic and invested in delivering an exceptional service, I can honestly say that it has been a pleasure to interact with James and Ana. If only others in the industry had the same approach!

Ben - Tenant, Islington, N1

James Edward Lettings are in the 5th year of managing my property in Highbury. From finding tenants, negotiating contracts, contractor arrangements and basically anything else required James and his team have provided a first class service. Approachable, reliable, experienced and efficient I cannot speak highly enough of the service they provide. Takes the headache out of being a landlord.

Mike - Landlord, Highbury, N5

Rented through James Edward Lettings for a year while living in London. James worked tirelessly on my behalf to have any issues resolved quickly and communication was excellent. Very happy to recommend

Andrew - Tenant, Royal Docks, E16

I have been using James Edwards Lettings for to let out my house. I selected them over other estate agents as they actually appeared to care about managing my property and understood the need to get the right kind of tenant for a special house. My initial impressions turned out to be right - they have provided excellent support before and after the house was let, helping me get the last few jobs sorted out, managing the contract negotiation process and managing the small number of issues which have arisen since the tenants have been in. Compared to the letting agency that I am renting through they are a breath of fresh air! Highly recommended,

James - Landlord, Highbury, N5

James Edward Lettings is a real breath of fresh air compared to other agencies in this space. They are a pleasure to deal with and don't have any hidden agenda other than managing your home to the best of their ability. For me, picking them was an absolute no brainer and they have gone above and beyond ever since. I'm so relieved to have found them and can't recommend strongly enough.

Jessica - Landlord, Finsbury Park, N4

Ana was most helpful throughout the process and even after the move in she quickly helped resolve a technical issue to make our life easier and more comfortable. Overall quick and smooth process, clear communication and friendly, helpful attitude. I can only recommend this agency.

Katalin - Tenant, Muswell Hill, N10

Having had several unhappy experiences with estate agents recently, James Edward Lettings came as a really pleasant surprise. The service we experienced was excellent; they were professional but friendly, always responded quickly, and kept us well informed throughout; a real pleasure to deal with. They found us a home that suits us beautifully and made the process straightforward. I am very grateful for all their assistance and have no hesitation to recommend them.

Timothy - Tenant, Highbury N5

James Edward Lettings are just brilliant, responsive, very professional and also very personable - treating your property as if it were their own. I have dealt with letting agents all over the world and they are the very best I have used. James has done an exceptional job for us and our current tenants.

Ian - Landlord, Highbury, N5

James EL was very responsive and honest from the start of the process of renting the property which helped us all make an informed decision on it. Everything was very clear and done at the appropriate pace and the move was smooth. Therefore I highly recommend James EL to anyone and we would like to thank you for such a great service.

Julia - Tenant, Kentish Town, NW5

I would highly recommend James Edward Lettings to manage your property. I find them honest, professional and they deal with everything in a timely manner. They give a more personal touch than other agencies in the area. James is a very nice person to deal with.

Min-Hua - Landlord, Finsbury Park, N4

We have had a fantastic experience renting out our flat through JEL; the team is hugely responsive and always very helpful. Importantly, my tenants are very happy. I'd definitely recommend JEL over other larger agencies which offer a much less personalised service.

Kristine - Landlord, Highbury, N5

Completely refreshing to find a letting agency that is responsive, understanding and capable. James answered and solved any issues occurring, without any fuss or delay. Would highly recommend this letting agency!

Rowan - Tenant, Finsbury Park, N4

I am truly delighted to have met James and my landlord!  Both are genuine and care!  James gives that personal touch which is great and much appreciated and I think this is what makes him different from other agents.

 There were things that needed to get done in the property before I moved in and James negotiated with the landlord to get these done.  He also answered any questions I had as this process was new to me.

I would highly recommend James Edward Lettings, as James will do everything he can to get the best outcome for you and ensure that the process is as stress free as possible.  If you are looking for an agent that gives you that personal touch then James is the man!

Susi - Tenant, Hackney, E5

James has taken all the stress out of letting my properties. He is professional, personable and has initiative. I trust him explicitly to provide a good service to both me as a landlord and also my tenants. I would recommend him without hesitation. 

Lis - Landlord, Highbury, N5

Just in case anyone is looking to rent out their home I wanted to recommend James Edwards Lettings (who were recommended to me by someone else!) who have given us nothing but piece of mind and confidence since we took the plunge and moved to Hong Kong. This is the first time that we have ever rented out our property and we had very little idea about the whole process. However, JEL (James, in particular) made the whole process smooth and worry free for all involved. We would strongly recommend using JEL to manage your property. Their professionalism as well as personal approach has made the ongoing process incredibly easy and problem free!

Beth - Landlord, Bowes Park, N22

James has worked on three lettings for me over the past year in three separate properties within Highbury.For each letting he took time to understand what I was looking for in terms of tenants and every time has come up with the perfect match. He is also pleasant and efficient to deal with and you feel that you are getting a very personal service. 

Viv - Landlord, Highbury, N5

James has let three flats for me now - finding good tenants more speedily than other agents I had also engaged. I find James to be honest, reliable and trustworthy, always doing his best to resolve any issues quickly and fairly. He is generous with his time, knowledgable and works hard to offer a great service to landlords and tenants.  I would thoroughly recommend James Edward Lettings and will definitely use them again in the future. 

Claire - Landlord, Multiple Properties

Renting through James has been a very positive experience - a refreshing change given the London property market. He is quick-to-react, shows great empathy and operates very efficiently. I'd happily rent through him again!

Ben - Tenant, Islington, N1

A delight to deal with James all the way through the process.  Excellent communication and clarity throughout which really helped to set my mind at rest.  A pleasure to feel such trust and ease over such an important area, would recommend without question. 

Nick - Landlord, Pimlico, SW1V

I found James Hall to be great to deal with. He created an attractive listing and found suitable tenants quickly. Most importantly for me he had great clear and prompt communication via email, really crucial as I live in a different country. He kept me up to date with progress and gave helpful and friendly advice. I highly recommend him. 

Natalie - Landlord, Highbury, N5

James could not have made our moving experience better. He is refreshingly honest, very responsive and knows North London inside out. Thank you James

Craig - Tenant, Islington, N1

I would describe the service my flatmates and I have received from James as renters as being: reliable, quick and courteous.

He is speedy in his responses and most friendly! Would highly recommend.

Pavan - Tenant, Finsbury Park, N4

Renting through James has been truly refreshing. We were actually looking for a private let because of problems we'd encountered before with letting agencies but this time was different. Everything with our flat has gone really smoothly and any problems that arise are dealt with quickly and easily. When we had a maintenance issue that affected a neighbour, James arranged for a qualified professional to attend almost immediately to rectify the problem. And they did! Very reasonable and friendly to deal with, feels closer and of more use than many landlords do!

Hester - Tenant, Caledonian Rd, N7

As a tenant, James has been magnificent as both a letting agent and as property manager. He makes sure that things are done quickly and done properly! It's great to have an agent and manager who takes such good care with things.

Jonathan - Tenant, Highbury, N5

James is a truly great letting agent, hands down the best I’ve known! Me and my partner rent a property through James Edward Lettings, and it has been nothing if not a pleasure. Really easy to get things started and no problems whatsoever during the tenancy, so that we’ve been just enjoying the place. From the first moment, James has been rather attentive, gave us several tips about the flat and the region, and accommodated our needs. Do recommend!!

Pedro - Tenant, Bowes Park, N22

My experience so far with James has been great, he is very approachable and willing to help. Before I had moved in the flat had just been installed with high quality dehumidifiers and it really makes a difference. James clearly cares about his properties and wants tenants to be comfortable.

Yara - Tenant, Finsbury Park, N4

Our landlord decided to switch letting agent and chose JEL. This is by far the best decision! It is good to know that the house you live in is in safe hands. James is extremely honest, reliable and efficient. At JEL, customer service is taylor-made. I can only highly recommend James.

Tosca - Tenant, Finsbury Park, N4

As a prospective tenant, quite honestly James was the most efficient lettings agent I've come across: pleasant, not pushy, and incredibly helpful. He kept in touch at every stage and made contact when he said he would, making a potentially stressful situation pretty painless. I would definitely recommend.

Susan - Tenant, Highbury, N5

James Edward Lettings have been a fantastic lettings agent. I've had bad experiences renting in London from larger lettings agents and though a small firm, James Edward Lettings have surpassed my expectations of customer service and professionalism. 

  James has been in contact with me after office hours to make sure I am informed of everything that is going on and replies within the hour or is always available to talk to (even on weekends!) He's a lettings agent that actually cares for the landlord and tenants and makes the process as smooth and efficient as possible and his communication is brilliant. (They literally provide a 24/7 service.)

  Their clients, whether landlord or client, are treated with paramount importance and customer service is tailor-made to their clients needs. James's years of experience working in lettings and management is self-evident and if you want an agent who listens and cares for their clients, you should choose them. Their agent fees are significantly less than most lettings agent but their service is first-class. 

  I would recommend and trust them to friends and family without a doubt. 

Emma -Tenant, Limehouse, E1W

James managed my flat rental for about 2 years and did an excellent job. Any issues were resolved quickly and efficiently and I felt reassured my flat was in safe hands. I wouldn't hesitate to recommend James if you have a rental property, he's honest and helpful and a thoroughly nice bloke.

Daisy - Landlord, Finsbury Park N4

James has managed a property of mine in Highbury for a number of years, firstly with another lettings agency and then through James Edward Lettings. I was always pleased with the level of support, efficiency and honest approach which James provided. Since the property has been managed by James Edward Lettings I have enjoyed even better support, if that's possible, as well as highly competitive pricing. I will certainly be asking James to handle another property of mine as soon as new tenants are required. I would like to add that James really does have a pleasant and reasonable approach and I would be as happy finding a property to rent via James Edward Lettings as I am working with him as a landlord. Best wishes for the future and keep up the great work!

Will - Landlord, Highbury N5

I cannot recommend James highly enough. He manages 3 houses for us and we have known him for years. He is one of those rare individuals who is a total expert in what he does, offers a great service and is a nice guy. I would recommend him to anyone - tenant or landlord.

Lucy - Landlord, Highbury N5

I've used James to help find tenants for our flat in London. I can't fault his manner, approach, speed, communications. In fact, he's everything you want and hope for from a letting agent but all too often find yourself with something altogether different. 

James managed to find quality tenants, complete background checks and kept us informed throughout. Not once did we need to contact him to check progress, he even sent us a text late one evening following a viewing to let us know how it went and his proposed next steps. 

So, I'd highly recommend James. I'll not be going anywhere else should I need to rent our flat out again

Ben & Janice - Landlords, Drayton Park, N5

We can not recommend James highly enough! We located from Australia to London and James went above and beyond to ensure that every part of the moving process went smoothly. Plus he's a super-nice person, genuine and thoughtful.

In addition, I believe he did his best on behalf of the landlord too and anyone that can manage to please both parties will always come highly recommended. Cheers, James!

Sue - Tenant, Highbury Park N5

James helped us and advised us through every step of letting a flat. Very profesional and knowledgeable in the area, it was a pleasure working with him. The tenants had only words of praise as well. I would definitely recommed!

Catalina - Landlord, Lordship Lane N17

James was absolutely amazing!!

He was highly flexible to our difficult time schedule, honest and immensely helpful.

He is also very professional and I recommend him a 100%.

Rey - Tenant, Lordship Lane N17

James Hall was extremely helpful and first visited the property some months before it was ready to go on the market and advised about decor for tenants. Once I was ready to rent out he speedily found and vetted some excellent tenants. Very pleased.

Sara - Landlord, Islington N1

James was very professional, friendly and helpfully. He went the extra mile to help with our letting. He made all the process easy. I felt that he was very on top of things and managed the operation very well.

Anon - Landlord, Highbury N5

Excellent service throughout the process - no fuss or froth, just straightforward, old-fashioned customer service. A far more personable and friendlier service than a couple of other agencies I've dealt with in the area, and extremely efficient and successful let. I took them on personal recommendation and am very pleased I did.

James - Landlord, Highbury N5

James was great and helpful in helping me find a place to live. The ongoing service is always polite, prompt and professional. In a market full with its fair share of annoying and bullish agents it was a refreshing change to deal with him.

Nick - Tenant, Highbury N5

James Hall was outstanding. He listened extremely well and had a very gentle and friendly manner in all our meetings with him. (He even showed us round a multi-level property when suffering from significant sporting injuries!). He knew what our criteria for a property was, and as a result found us a fantastic maisonette with the specifications that we had communicated to him. My wife and I are delighted with our new home. I have found James to be both an excellent estate agent, and also a man of integrity and kindness.

Revd Gabriel - Tenant, Highbury N5

We assessed several letting agents before deciding upon an agent to use and the decision was ultimately down to James and the way he conducted business.

We were told by other agents we could achieve more for our property but James gave an honest opinion of the market and what was achievable. I felt his approach was fair and he had our best interests at heart.

Throughout the process he kept us informed and advised us of interest and gave advise on pricing etc.

He found us a tenant and shared with me his thoughts and we agreed an approach to ensure I was protected. Ultimately his concern over the tenant was true as the tenant failed a financial background check. James quickly re-marketed the property and he found us a tenant. He gave advice on how to obtain furniture etc.

I'd happily recommend James for renewal/future lettings.

Ben - Landlord, Highbury N5

From the moment I met James I knew I wanted to do business with him. He was very professional and gave me information that was easy for me to understand, as this was my first experience of letting a property, I needed clear information. He was patient and not at all pushy. James kept me updated and in contact with me via email and allowed for an individualised approach to helping me with the letting of my property.

James always kept to his word, we had a number of meetings in person and on the phone and he always was polite, punctual and informative. James Hall really knows what landlords and tenants need and facilitates an easy exchange between tenant and landlord.

Jess - Landlord, Islington, N1

As a landlord I was most impressed by James Hall's professionalism and customer care throughout my contact. I contacted him as I needed some information regarding the possible letting of my property. He was incredibly generous with his time and gave me a great deal of information. He recommended a sound and reliable builder to improve my property. This was incredibly useful and time saving. His recommendation was efficacious, trustworthy and, most importantly, a good worker. The property was refurbished on time and to budget. James was most effective in organising and project managing the recent letting of the property. He made the whole experience hassle free.

Jeremy - Landlord, Highbury, N5